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Terms & Conditions

Introduction

Welcome to Arrco Lighting

These Terms of Service govern your use of our website located at arrco.ae operated by Arrco Lighting.
Our Privacy Policy also governs your use of our website and explains how we collect, safeguard and disclose information that results
from our web pages. If you do not agree with (or cannot comply with) Agreements, then you may not use the service, but please
let us know by emailing at [email protected] so we can try to find a solution. These Terms apply to all visitors, users and others who
wish to access or use website.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in
accordance with the laws of UAE.

UAE is our country of domicile” and stipulate that the* governing law is the local law.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the
requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections
in order to be updated about the changes on the website. Modifications will be effective on the day they
are posted

Communications

By using our website, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send.
However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at
[email protected]

Purchases

We accept payments online using Visa and MasterCard credit/debit card in AED. The cardholder must retain a copy of transaction records and Merchant policies and rules. User is responsible for maintaining the confidentiality of his account.

If you wish to purchase any product from our website, you may be asked to supply certain information relevant to your Purchase
including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping
information.
You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any
Purchase; and that (ii) the information you supply to us is true, correct and complete.
We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases.
By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability,
errors in the description or price of the product or service, error in your order or other reasons. We reserve the right to refuse or cancel
your order if fraud or an unauthorized or illegal transaction is suspected.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions made available through may be governed by rules that are separate from these
Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules
for a Promotion conflict with these Terms of Service, Promotion rules will apply.

COUPON CODES : 

Register with us and Get 20% off on your first purhcase. You will recieve a coupon code via email. The code is not valid for Electrical category.

Notes :

  • Please make sure that you enter the coupon code exactly as you received it, with no space before, within, or after it. To avoid errors, we recommend you to copy/paste the promotional code you received.
  • Coupons are subject to offer terms. This does exclude some items on our website which are not eligible for coupon discounts.

 

LUTRON PACKAGES : 

Exclusions :

– Sonus speakers
– Alexa or any voice command devices
– AC Thermostate
– Plug-in dimmers for table lamps
– Any type of civil work or Re-circuiting

Important Points :

– Type of existing lights or ceiling to be confirmed during the site survey.

Refunds

We issue refunds for Contracts within 15 days of the original purchase of the Contract.

Content

Our service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other
material (“Content”). You are responsible for Content that you post on or through Service, including its legality, reliability, and appropriateness.
By posting Content on or through website, You represent and warrant that: (i) Content is yours (you own it) and/or you have
the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your
Content on or through service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights
of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

Arrco Lighting has the right but not the obligation to monitor and edit all Content provided by users.
In addition, Content found on or through this website are the property of Arrco Lighting or used with permission. You may not
distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes
or for personal gain, without express advance written permission from us.

Analytics

We may use third-party service Providers to monitor and analyze the use of our website.

Accounts

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website. When you create an account , the information you provide to us should be accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on website.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction
of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under
your account and/or password, whether your password is with our service or a third-party service. You must notify us immediately
upon becoming aware of any breach of security or unauthorized use of your account. You may not use as a username the name of
another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person
or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Intellectual Property

Website and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive
property of Arrco Lighting and its licensors. Website is protected by copyright, trademark, and other laws of and foreign countries.
Our trademarks may not be used in connection with any product or service without the prior written consent of Arrco Lighting.

Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on service infringes
on the copyright or other intellectual property rights of any person or entity. If you are a copyright owner, or authorized on behalf of
one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your
claim via email to [email protected], with the subject line: “Copyright Infringement” and include in your claim a detailed description of
the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the
infringement of any Content found on and/or through Service on your copyright.

Error Reporting and Feedback

You may provide us either directly at [email protected] or via third party sites and tools with information and feedback concerning
errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”).
You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest
in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential
information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with
respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws,
you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right
to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Arrco Lighting.
Arrco Lighting has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web
sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole
discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
If you wish to terminate your account, you may simply discontinue using Service.
All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation,
ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of UAE, which governing law applies to agreement without
regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these
Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms
constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have
had between us regarding Service.

Amendments To Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes.
You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms.
If you do not agree to the new terms, you are no longer authorized to use our service.

Acknowledgement

By using services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.

Contact Us

Please send your feedback, comments, requests for technical support by email: [email protected]